Smartlivechatbot‘s Restaurant bot is a software program that allows customers to make reservations, view menu and take orders without the need for staff. Customers can also use this conversational chatbot for feedback and show the delivery status of the client’s order. Benefit of Smartlive Restaurant Chatbot
Get Started NowRestaurant chatbot is designed with restaurant customers in mind. It responds appropriately to the most common queries. It provides analytics to help restaurant owners track performance.
Our Chatbot’s can be setup at several platforms such as website, social media, & in-restaurant apps.
Smartlive Restaurant chatbot’s can make the following processes easier.
Smartlivechatbot’s for Restaurants enables customers to reserve a table without communicating with the staff. Customers can reserve tables in a few seconds with this chatbot rather than booking over the phone.
Reservations will be done in just a few clicks. Customers just have to choose specific details and key in important information required for booking such as Date, Time etc. The bot will manage the process and ensure there is no overbooking.
The entire booking procedure is completed in few clicks so there is no frustration or wasted time providing excellent opportunity to gain clients confidence and customer loyalty.
All you need is an automated chat feature that we will install on your restaurant website or on any of your social media platform to interact with customers quickly and perform the tedious tasks.
The main advantage of implementing chatbot in restaurant business is the chatbot’s ability, to process booking reservations at any time even if your staffs are unavailable or busy. This improves accuracy and eliminates human error in bookings and orders.
Our Restaurant chatbot can be used for customer support via chat function. This can be set-up in the restaurant website or social media platforms.
We will configure the customer service chatbot question and answer from a standard template. Clients can have complete control over the interaction without being physically present at the restaurant.
Restaurant chatbot for customer support can be ideal for handling some of the more simple queries you receive, such as questions about the menu, make special requests, or even queries about food allergies. This also gives staff more time to focus on complicated issues.
The bot can also quickly resolve the visitor’s queries via friendly communication, which can help create a good Customer experience. In return, it builds a good relationship with potential customers so they keep visiting the restaurant.
Restaurant chatbot can communicate with customers and ask questions about their experience, what they liked and what they don’t like. This in turn helps influence other customers, who seek out reviews before booking a restaurant table.
Restaurant feedback chatbot can help restaurant business by sending automatic reminders to customers to leave feedback on the website. Improve the service standard by receiving customer feedback.
The bot can help in lead generation and improve marketing strategy by obtaining contact information during the booking process. Collect feedback with follow-up emails and ensure your restaurant gets high rating for effort and quality service.
Whether the customer is online or already in your restaurant; Smartlivechatbot’s are able to engage. Reducing the need for manpower and improves customer experience.
Smartlivechatbot’s Restaurant bot has the capacity to learn from previous interactions with customers. This is useful since the bot can recommend according to customers preferences.
Our Restaurant chatbot’s can also recognize returning customers and use previous purchase information to advise the visitor. It can also suggest new meals and drinks that complement their chosen meal. This way, the customer can pick and choose what they would like and order it straight from the bot.
This feature always makes customers happy because it shows a stronger sense of customer awareness, which makes them more likely to come back which in turn build trust in your business and gain customer loyalty to your restaurant.
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