Hotel Chatbot
Increase direct bookings through Chatbot. Conversational booking chatbot is available 24/7 to provide answers to guests’ queries, enabling guests to book wherever they are.
Get Started Now
Increase direct bookings through Chatbot. Conversational booking chatbot is available 24/7 to provide answers to guests’ queries, enabling guests to book wherever they are.
Get Started NowIntegrated cloud hospitality Chatbot software for hotels and resorts helps organizations to build their business on an end-to-end platform. Smartlive chatbot’s Hotel bot is committed to helping business streamline operations, maximize profitability and deliver great guest experiences.
With this Chatbot, see an improvement in customer service and growth in:
Smartlivechatbot engages, nurtures, converts and supports your customers across the most commonly used messaging channels. This includes your website, Facebook Messenger and Instagram.
Chatbot guides visitors to the rooms they are likely interested in, helping them find and book what they want more efficiently. This drives more direct conversion for the property.
Chatbot ensures there’s a seamless handoff when a human contact is necessary, flagging agents when to step in. Your team can focus on leads and unique questions, while the bots AI takes care of the rest.
When a customer sends a request for an event/ conference enquiries, add-on's or booking changes, Smartlive chatbot automatically creates a ticket based on the guest enquiry and routes the request to the right person on your team for action.
Chatbot for hotel booking offers immediate support to potential customers who visit the website. The bot answers their questions instantly and guide them through the booking process, which generates new sales opportunities and improves conversion rates.
By automating customer service processes, the chatbot saves costs and reduces the time customer service agents spend solving simple problems. The hotel’s customer service staff can concentrate on tasks with greater value and focus on solving problems that require human intervention.
Chatbot for hotels respond to user questions with the answers you decide instantly and in several languages. In addition, they use machine learning to learn from past conversations and thus improve the quality of responses and user service.
Simple but effective, this will make the chatbot hotel booking more accessible to the user, which will improve their experience and perception of the service received.
If the chatbot does not find an answer, it forwards the chat to a live representative from the hotel to resolve more complex questions.
This functionality will collect users contact details for future marketing promotions.
with our all professional services for early 1k users
Don’t find your answer here? just send us a message for any query.
