Smartlive banking chatbot is a virtual assistant that helps clients to get customer support, answer common queries and helps customers to do day-to-day banking online.
The bot can give customers instant support online reducing the need to call or visit a branch. It can also connect customer to a human via message or call if necessary giving the right information so they can get in touch with the right team.
Get Started NowThe bot can answer everyday questions about your bank accounts in the blink of an eye.
Customers can check their chequing, savings, credit card account balances and see how much is spent. They can check the spending history to see where their money went.
The bot will continue to learn new skills to help improve customer experience.
Helps track spending by monitoring credit card accounts and sending useful insights when it spots recurring charges and more.
Available to chat anytime to check bank balance and answer questions about customer accounts whenever necessary.
Chatbot vendors in the banking industry can help make everyday banking tasks easier.
Users can use the chatbot to pay bills, set or cancel payments, and track monetary transactions. Chatbot’s can also pay off credit card bills or charge prepaid cards.
Banks can use chatbot’s to offer their customers timely reminders and regular notifications regarding their bank accounts. Some of the frequent reminders that customers often get are regarding their bill payment deadlines and the last-day offer of loans.
Users can ask chatbot’s to provide them with account balance details under their names. Chatbot’s can also alert customers if their account balance is in danger of falling below an average balance.
Apart from account balance, users can also ask information regarding recurring payments and expenses, card reward points, and money transfer limits. Clients can also recover their account details and make changes such as updating their current address or phone number.
Chatbot’s in banking industries can help customers with issues that can be non-complex but urgent. These issues include unlocking or locking cards, resetting, checking bank statements, and completing fund transfers. AI chatbot allows customers to complete the entire process without waiting on the phone.
Chatbot’s eliminate human error as one can rely on the bot to give accurate answers.
Users are always on top of their account activities because they receive notifications simultaneously. The bots can provide assistance to the customers at any time as they are trained to grasp their queries and provide the best possible solution, simultaneously making them feel like they are interacting with a human.
Chatbot’s help banks get more specific customer feedback, helping them improve their services. The staff can gain information about the shortcomings and the management can offer helpful solutions. This improves experience and increases efficiency.
Chatbot saves employee time by automating responses and assistance. Once chatbot’s automate these tasks, banking professionals have more time to concentrate on important deals as a result; they will be able to better serve customers and improve their experience.
Chatbot’s are proficient at providing all sorts of financial information and are capable of keeping this information safe and secure.
Banking bots can give customers financial advice on how to manage and invest their money.
Customers no longer have to fill up the same kind of form every time they visit a bank. Banking Chatbot’s will enable simple and easy transactions with just a few clicks on finger impressions to ensure that these transactions are safe.
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